If you require assistance or have a question, please call 01672 620 360 or use the contact form below to send us an email. Thank you!
For up to 18 packets, we charge a flat rate to cover postage and packing of just £2.80 per order to the UK and £4.89 to the Republic of Ireland. Over 18 packets please call for quotation.
If you need a rush order or if you wish to send your order overseas, please call or email the office for a quotation.
If you are a Honey’s Real Dog Food customer there is no need to pay postage, please call or email the office.
Returns & exchange
You are covered by our famous Hat Eating Guarantee! If your dog doesn’t tell you immediately and in perfect English (even if he or she has only ever spoken another language, say Mandarin), that our treats are the very best he or she has tasted, we’ll refund your money in full and send you a photograph of us actually eating our hats. Please call or email if you wish to take advantage of this guarantee.
How long will my order take?
Orders are usually dispatched on the next working after being placed. Delivery usually occurs within five days.
How does the standing order work?
If your ask us to supply you every month you will benefit from massive savings. Remember you can cancel at any time providing you give us 7 days notice.
What is the advantage of the standing order?
With a monthly standing order, you will never run out of treats again. Our snazzy, yellow tin, comes free with first order. You are under no obligation. Cancel any time you want but please give us 5 days’ notice. You will benefit from substantial savings.